Tiered Discount Rates

The MA Electric Tiered Discount Rate assists income eligible customers with managing home energy bills by providing a monthly bill discount. The new tiered discounts range from 32%-71%, depending on your income and household size. To be eligible for a discounted rate on energy service, you must be a National Grid customer and receive benefits from a qualifying program or a grant from the Low Income Home Energy Assistance Program (LIHEAP).

To enroll in the new Tiered Discount Rate:  

1. Apply online at Discount Rate Application - Massachusetts or call 1-800-322-3223 to speak with a customer service representative for a 32% discount (Tier 1) or
   
   
2. To see if you qualify for a larger discount (Tier 2-5), you will need to apply for a LIHEAP grant through a CAP Agency. The agency will verify income and household size and assign you to the appropriate tier. This information will be shared with National Grid through a data-share process and automatically applied to your account. You can apply for LIHEAP online at https://toapply.org/MassLIHEAP or find your local CAP Agency on the MASSCAP website. 
   
   

Tiered Discount Rates

TIER	Discount
1	32%
2	43%
3	57%
4	64%
5	71%

 

List of Eligible Benefit Programs

• Commonwealth Care Plan Types 1, 2 or 3A*
• Emergency Aid to Elders, Disabled, and Children (EAEDC)*
• Fuel Assistance/Home Energy Assistance Program (HEAP)*
• Food Stamps (SNAP)*
• Health Safety Net Plan - Primary or Secondary (Not Partial)*
• Head Start*
• MassHealth - Basic or Standard (Medicaid)*
• National School Lunch Program*
• Public Housing*
• School Breakfast Program*
• Supplemental Security Income (SSI)*
• Transitional Aid to Families with Dependent Children (TAFDC)*
• Veterans’ Service Benefits* (Chapter 115)
• Veterans DIC Surviving Parent or Spouse*
• Veterans Non-Service* Disability Pension
• Women, Infants and Children (WIC)*
  
  

*You will need to provide proof of benefits such as a program I.D. card or a copy of the certifying agency's acceptance letter.