ConnectedSolutions
Receive incentives for decreasing energy use at the right times.
By temporarily reducing energy usage in your facility during periods of high energy demand, you can earn generous financial incentives each summer to reduce peak demand, manage costs, and support a reliable, cleaner grid.
Getting started
There are many ways that you can participate - choose the option that is most convenient for your business. Participation is risk-free – you can opt out of any event.
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| Targeted Dispatch | Daily Dispatch | Daily Dispatch (Battery)* | Smart Thermostats | Small Scale Batteries | |
| Typical Events per summer (Jun – Sept) | 2–8 events | 30–60 events | 30–60 events | ~15 events | 30–60 events |
| Event duration | 3 hr | 2–3 hr | 2–3 hr | 3 hr | 2–3 hr |
| Incentive | $45/kW | $200/kW | $200/kW | $50 at enrollment $200 annually | $275/kW |
| Ideal Customers | Great for customers who have operational constraints that limit consistent participation | Great for customers with automated Building Management Systems or other automated processes/p> | Great for large customers with battery storage systems | Great for customers with buildings where air conditioning is controlled with a smart thermostat** | Great for <50kW battery storage systems |
| How to Enroll | Contact an Approved Curtailment Service Provider (CSP) | Contact an Approved Curtailment Service Provider (CSP) | Contact an Approved Curtailment Service Provider (CSP) | Get Started | Get Started |
*Battery incentives capped at 150% of your site’s peak load (important for MW‑scale projects).
**Qualifying smart thermostats include Building36, ecobee, Emerson Sensi, Google Nest, Honeywell Home (including Lyric), Lux, Vivant.smartHome
How to enroll
Contact one of our approved Curtailment Service Providers to enroll in Targeted or Daily Dispatch.
- CPower
1-844-276-9371 
connectedsolutions@CPowerEnergyManagement.com
- Enel-X
- Voltus
Frequently Asked Questions
Demand response is when participating customers reduce their electricity usage to help lower the demand for electricity at critical times – during peak periods when energy use is at its highest. The programs help reduce peak-day generator emissions, delay installation of costly utility equipment, and can help reduce the purchase of expensive peak-day energy. Participating customers are eligible for incentives.
We offer demand response programs to residential and business customers in Massachusetts and New York. Learn more about our demand response programs .
Participation is risk-free – you may opt out of any event, for any reason. However, financial incentives are based on your performance during ConnectedSolutions events and your incentive will be less if you do not participate in all events.
Events vary by program option. Please review the table above to see the anticipated number of events for your program.
Notification is given the day before a peak energy event takes place. If you have a curtailment service provider, they will notify you based on your preference, email, voicemail, and/or text message. If you enrolled directly with National Grid (without a CSP), you will receive an email from National Grid.
Load aggregators, Curtailment Service Providers, and demand response service providers are all names for the same thing—organizations that advise and assist customers in participating in demand response programs like ConnectedSolutions.
Contact one or more of the Curtailment Service Providers listed above to determine which program best fits your business. You can also complete the form above to enroll directly with National Grid.
More Information
Program Materials for ConnectedSolutions for Commercial / Industrial Customers
Application For ConnectedSolutions For Commercial / Industrial Customers
More ways you can save energy and earn rewards
Is your facility located on Nantucket? Your business can earn even more rewards for temporarily reducing energy use in the summer.
Upgrading or installing a new Building Management System? Enroll in Connected Solutions at the same time to earn $3,000 extra.
Looking to optimize energy performance with real-time data? This program combines technical services with your existing building automation system to ensure persistent energy savings.