11:00 p.m. Update: National Grid is increasing staffing and extending evening and overnight work shifts in preparation of a low pressure system that will bring the potential of damaging wind gusts, followed by lake effect snow, beginning Thursday evening and continuing into Friday. In addition to internal crews, we have secured external resources to support any necessary power restoration efforts. Be sure to charge your mobile devices so that you can remain connected in the event of an outage, and use extreme caution near downed power lines and wires; always assume that they are carrying live electricity.
This form is intended for customers who reside in Upstate New York that have received a notification request to schedule an appointment to have their gas meter exchanged. Please complete the following fields in its entirety. Once you have submitted your request, please allow for a 24-hour response in which you will receive an appointment confirmation.
