Contact Us
Report a Gas Emergency
24 hours a day, every day
FAQs
Forgot your password? Looking for a rebate? Find the answers to common questions here.
Understand My Bill
View our new Bill Help section to see explanations of the terms, charges and different sections of our bills.
Also, learn how to download your billing statements and energy usage (pdf).
Visit or Mail Us
Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 371382 Pittsburgh, PA 15250-7382
Call Us
Monday-Friday, 8:00am-8:00pm
Service in English & Español. Hearing/speech impaired customers may call 711.
